Hotel Playa Encantada
Отзывы гостей
Great location if you are travelling by ADO buses - right across the road from the terminal. Walking distance to the beach, Quinta avenida, several restaurants, Walmart, and another big supermarket. Gd taco stall right across the road for cheap eats. Very friendly staff who mostly spoke gd English or we managed with Google translate. Great cafe next door that does fabulous breakfasts and healthy drinks etc. Open 8.30 ‐ 2pm. The pool felt chilly when I first arrived, but a few days later, it was warm enough for me to go in - I hate cold water! The room was huge and very clean but the sofa bed and curtains etc were very old and tired. Small fridge was useful to keep drinks cold and there is a free water station down in the reception area. Also, coffee, but I didn't use that as I don't drink coffee. It's not the cheapest place to stay but a bit of luxury for me after backpacking around Belize for 3 weeks. Very quiet at night and not much noise from neighbouring rooms either.
Nikki
март 2025 г.
It was a nice hotel to stay for a short trip, not to much people so you can get some rest
Paz
сентябрь 2023 г.
Spacious, clean room. Relatively quiet. Large bathroom, lot of space to your toiletries and magnifying mirror. Shampoo was provided. Big shower with hot water. Comfy beds. Friendly staff. Pool looked nice, did not try though. Excellent location next to ADO Alterna. Lovely cafe around the corner to have healthy breakfast. Wi-Fi was fast. Good a/c and fan. Fridge. Elevator.
Av
март 2025 г.
I had reservations to another hotel near 5th street, it was so nosy and we decided to change hotel, I found Playa Encantada online, when I arrived I couldn’t use my Amex and decide to pay online, the receptionist keep us waiting saying it would take two hrs for her to get the reservation , if we did the reservation directly with her ( was more expensive but she will give us the keys sooner, it was 8 or 9 pm, we came from long flight and hungry with our luggage, it really seems she just want us to keep waiting because we didn’t buy with her , she keep saying “ va a tardar dos horas en caer la reservación”
Beatriz
август 2024 г.
Excellent location across the road from ADO bus station where we caught a bus the next day. Very nice clean swimming pool where we cooled off after a long day travelling. Great that there's a lift so no need to carry bags up to the second floor where we stayed. Spacious room for the 3 of us with two large beds. Quiet location and aircon worked well so we would have slept well if son hadn't woken us at 2 a.m. Free morning coffee in the lobby was much appreciated. Nearby supermarkets to buy supplies for bus trip.
David
июль 2024 г.
Great location for getting to the beach and local places to eat and shop. The staff were lovely, especially the guy who worked in the evening, always had a big smile on his face. Our room was kept spotless each day, with fresh bed sheets and towels, the housekeeper Lucy was amazing. Nice pool area to chill by outside, towels provided if requested. We made good use of the kitchenette, cooking meals some evening. Plenty of storage in the kitchen too.
Bek
февраль 2023 г.
We have stayed here 2 times before and would return again. Large apartment, great air conditioner in bedroom, full size fridge, inviting pool, 5th avenue is well within walking distance, close to Wal-Mart for groceries. Kitchen supplies are minimal but adequate. Had parking for our bikes, offers luggage storage. Some receptionists are friendlier than others.
Gabriele
март 2023 г.
upon arrival we were greeted by the friendly staff who were able to check us in a little bit early, the rooms were fantastic, spacious and very comfy, location was perfect, only a few minutes from the beach and the strip. each day the amazing house keepers cleaned our room to make it more cleanliness for us, don’t forget to tip your housekeepers! all in all I would definitely recommend this hotel if you were wanting a stay in playa del Carmen! I will be coming back!
Kyle
апрель 2022 г.
The room was big The bed was comfortable Location great ADO bus station is across the street The room was cleaned every day 2 block from 5th Avenue Great food around
Jose
май 2024 г.
really surprised by how nice this hotel is! we really enjoyed our stay even if the weather wasn’t great. The room has all the facilities you need, it was wide and the bed was very comfortable! the TV has many movies. it is walking distance everywhere and the staff were very nice!
Faten
декабрь 2022 г.
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